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FAQs

Can I return products if they don’t fit me?

We’re able to process returns for products providing they are in their original condition, packaging and don’t have any logos/numbers printed on them. Unfortunately, we aren’t able to process refunds or exchanges for items that have had printing applied. Please note, VETO Sports are also not able to provide reimbursement for additional shipping costs incurred during the exchange process.

Do you have womens cut products?

We sure do! Our Delta Range includes women’s cut shirts/shorts whilst our brand new women’s cut Core Trackpants are due to arrive in stock in the coming months.

All sublimated products are available in a women’s cut (jersey and shorts).

Can I see your products in person and try on apparel?

Absolutely! Visit either of our locations to view our range or check your size in our stock apparel range:

Head Office & Distribution Centre – Unit 5 / 47 Learoyd Rd, Acacia Ridge QLD 4110
North Brisbane Office & Showroom – Unit 11 / 129 Robinson Rd E, Geebung QLD 4034

Both show rooms are open Monday – Friday 8:30am – 5:30pm.

How do I place a bulk order?

Please contact us for bulk orders to ensure freight is calculated correctly and we have enough stock products to fulfil your order.

Send us an email – admin@vetosports.com with your details.

What is the process for adding logos to products?

Logos must be supplied as .EPS vector files.

These types of files enable VETO designers to print for heat pressing or embroidering onto stock items and can be added to sublimation designs.

Please note that logos converted to .EPS files using web programs are not acceptable and cannot be used. If you require assistance with your logo please contact us – admin@vetosports.com 

What is the difference between stock products and sublimation?

Stock products are available immediately off the shelf from our warehouse. They can have names, numbers, initials and logos heat pressed instantly or embroidered. Turnaround times for stock products is typically 2-5 business days.

Sublimated products are custom made and take 4-6 weeks to arrive. There are unlimited options available to suit any requirement which can include patterns, text and logos.  VETO can provide any stock product as a sublimated product.

When can I expect my order?

We carry most of our items in stock, and we ship most orders within 48 hours of purchase. Expect your order to arrive within 5-7 work days.

Can you print logos, names & numbers?

Yes we can. Our Kit Builder allows you to do this directly with your order, or you can always get in touch with us for more complicated printing jobs. Fees apply.